“Hi Tim
I hope that you are well.
I just wanted to say a big thank you to your staff for organising and booking the city breaks for our award winners. They have all returned, having had a fabulous time. The weekends all ran extremely smoothly and I know that your staff dealt with many queries beforehand to ensure that this happened, even staying late on occasion.
Please could you extend my thanks to Nicola, Rebecca and Lee who helped with the name change query that we had last week. It was a pleasure to deal with them and nothing was too much trouble.
Many thanks”
